Resume

Working in a product team supporting International insurance for student, visitor and worker visa holders.

• Web marketing, SEO and AEO
• Cross-platform self-service apps and portals
• AI-enabled rapid prototyping
• Coaching collaboration and agility
• Agentic design, skills, info management and workflows

Contract agency, primarily working with Australian Department of Agriculture on product and service design. Created a new Export Licence product and service with the complexities of legacy systems, and designed a custom form builder.

• Applied design systems
• Digital transformation
• Data driven agentic AI
• Prompt engineering and workflows
• Back stage service design

Designer at a design agency working with clients to design problem solving products and services. Mixed range of projects including short design strategy engagements, north star prototyping, roadmapping, and longer term 0→1 platforms. Acquired by EY in 2024.

• Design sprints
• Rapid prototyping
• User research and ResearchOps
• Design strategy
• Narratives and storytelling
• Workshop design and facilitation

Consultancy working on large scale digital transformation projects for clients. Acquired by NTT in 2020.

• Ideation and co-design
• UX Design
• 0→1 design systems
• DesignOps
• Agile methodologies and tooling
• Field research

Building iOS apps with a technical co-founder. Designed Snapchat client (38th on App Store) and meditation sound player.

• iOS and Apple API's
• Grassroots marketing
• Product design

Designer volunteering at a startup for experience. Created design for exciting nightclub and music venue guest-list management app for iOS and iPadOS.

• UI Design
• Responsive Design